Last updated 18 October 2026
Who we are
Faris Fire Solutions Ltd is responsible for the personal information you give us. We are a company registered in England and Wales, company number 12378612, with our registered office at 71-75 Shelton Street, London, WC2H 9JQ. If you have any questions about this notice or your information, email info@farisfiresolutions.co.uk.
What we collect
When you send an enquiry, we collect the details you choose to give us: your name, company, email address and phone number, information about the building or project, and any documents you send.
How we use it
We use your information to reply to your enquiry, prepare a fee proposal and, if you instruct us, carry out the work. We rely on taking steps at your request before entering into a contract and, for general enquiries, our legitimate interest in responding to people who contact us.
We do not use your information for marketing and we do not sell it.
Who we share it with
- 123 Reg, which hosts this website and our email, and receives enquiry form submissions on our behalf.
- Consultants working with us on your project, where their input is needed.
Some of these providers may process information outside the UK. Where they do, it is protected by safeguards recognised under UK data protection law.
How long we keep it
If you do not go on to instruct us, we delete your enquiry details within 12 months. If you do instruct us, we keep project records for as long as we need to deliver the work and meet our legal, insurance and professional obligations.
Your rights
You can ask for a copy of your information, ask us to correct or delete it, or object to how we use it, by emailing info@farisfiresolutions.co.uk. If you are unhappy with how we handle your information, you can complain to the Information Commissioner's Office.
Cookies
This website does not set cookies or use tracking or analytics. Photographs on some pages load from Unsplash, which receives your browser's IP address when it delivers them.